'Negligence could include a failure to educate, to take proper account of dyslexia and other learning difficulties.'
Fees, bullying, breach of contract, negligence...The vast majority of schools act fairly and provide good pastoral care; it is only occasionally that things go wrong. Parents need to be advised as to whether they have a genuine complaint or not. I do not regard it as my function to encourage disaffected parents to take a stand against the school - if they do not have a legitimate complaint, then they need to be told so firmly.
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