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Lucas Publications Limited ("Lucas", "we", "our", "us") respects the privacy rights of its contributors of editorial its online visitors ("you", "your", "yours"). We recognise the importance of protecting the information collected about them. We have adopted a Privacy Policy that guides how we collect, store and use the information that you provide us with.

If you are under 18, we require that you inform a parent or guardian about Lucas's Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering with Lucas or placing an order with Lucas.

The following information is provided by Lucas to enable our online visitors to be fully informed of our Privacy Policy. By visiting our website at www.goodschoolsguide.co.uk, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

Please note that this policy applies to Lucas, but not to websites maintained by other companies or organisations to which we link. Lucas is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting your details. Furthermore, from time to time Lucas engages its editors and staff to collect or process personal information on Lucas's behalf. In such cases, these editors and staff are be subject to confidentiality agreements and instructed by Lucas to comply fully with the Lucas Privacy Policy as set forth herein.

 WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?

Lucas collects personal information in several ways:

  • when you make a contribution to Lucas concerning any educational establishment or service offered by the same

  • when you place an order, or register for a service offered by Lucas. If an order is placed with us, we need to hold personal information which may include your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process and fulfil your order or maintain your registration or subscription. You may also choose to store your credit card details with us. This will only be done with your consent. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partners’ systems

  • as a result of authentication security or identity checks

  • (sometimes) we may need to ask for your telephone number to be provided for delivery services. These details allow us to process your order and to let you know the status of your order.

OTHER INFORMATION WE COLLECT THROUGH OUR SERVICES

As a user of our services, we may collect non-personal data about use of the website, such as pages visited, times and volume of use of the services as well as Traffic Data. Traffic data includes logs, details of networks, time of log-on or access, length of sessions and similar systems data. We process such data to improve and develop the service we offer to visitors registrants and subscribers

WHAT ABOUT COOKIES?

Our site uses cookies to keep track of how often you visit our site, previous purchases and to deliver content specific to your interests. (A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites.) Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.

We use cookies on this site for four purposes:

  1. to protect ourselves against automated raids on our data. For this reason, we only permit access to users who allow cookies; and

  2. to identify registered users, to make their logging-in easier, and to maintain them as logged-in throughout their visit to our site; and

  3. to track visitors' use of our site so that we can better understand what use they make of it; and

  4. to keep track of visitors from partner sites so that we can know where our subscribers come from.

Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users that are based on your visit to our sites and/or other sites across the Internet. Users may opt out of using the DoubleClick cookie for interest-based advertising by visiting Ads Settings. 

We will not under any circumstance (unless required to do so by law) share cookie data with any other party. We will not under any circumstances use spyware or other intrusive programs.

HOW THIS INFORMATION MAY BE USED, INCLUDING ANYONE IT MIGHT BE SHARED WITH

Lucas may use your personal information for the processing of orders, payments and to provide you with an improved shopping experience. We will also use your details to fulfil and deliver your orders and manage your account. Your personal information may also be checked with credit agencies to prevent fraud. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body or a court.

When you register with Lucas, you will be asked if you want to subscribe to our update service. If you choose to opt-in for this service, the information you provide will allow us to alert you to new products, features and enhancements; special offers; upgrade opportunities; contests and events of interest. Similarly, if you choose to opt-in for this service, from time-to-time we will use the information you provide to promote the products and services of our business partners. We do collate statistical information about site traffic, sales and other commercial information which we may pass on to trusted third parties but these statistics are anonymized and do not include any information which can identify you personally. We see this as a value-added service helping you to find useful products or services. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs. If we change our policy on disclosure to others, we will inform you and give you the choice of opting out.

OPT-IN and OPT-OUT PROVISION

When you register, we will provide a link to the Privacy Policy and consent button for you to agree to the collection of your personal data.

At all times, we will offer you the opportunity to opt-out of any service to which you have subscribed. In particular, you can opt-out from having your personally identifiable information shared with our business partners (except as required by law, court order, or as requested by other government or law enforcement authority or as may be required to deliver your purchases). It is not Lucas's current policy to share its customers' personal details with third parties other than as stated herein.

Should you choose to have your name and personal data removed from our database altogether, you can do so by sending an Email to editor@goodschoolsguide.co.uk or by writing to us at:

Lucas Publications Limited, att. Data Protection, 10 Greycoat Place London, SW1P 1SB England.

SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE INFORMATION

We will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above, and we will at all times endeavour to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use HTTPS, (the Hypertext Transfer Protocol) the secure version of the web’s communication protocol, across our whole website to provide that all communications between your browser and our website will have a proper level of security, and to reduce the risk of any unauthorised interference with your communications. In addition, we will take reasonable steps to ensure that third party business partners to whom we transfer any data will provide sufficient protection of that personal information.

WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS

If you require further information about our Privacy Policy, please go to the Contact Us section of the web site and send an email to the relevant Lucas department. If you wish to talk to a Lucas customer service representative please call +44 (0) 203 286 6824.

YOUR CONSENT

By visiting Lucas’s website you are accepting and consenting to the practices described in this Privacy Policy and the basis on which we make our website available to the public. If you decide to buy goods or services from us you will be accepting our Sale Terms and Conditions which have recently been updated.

YOUR RIGHTS IN YOUR PERSONAL DATA AND HOW YOU CAN CHANGE YOUR PERSONAL INFORMATION LUCAS MAINTAINS

If for any reason you are concerned that the personal information held by Lucas is not correct, please contact us by email at editor@goodschoolsguide.co.uk and we will amend your personal details. You are entitled to view a copy of any of your personal data we hold. Subject to prior payment of our administration charge of £10, and your provision to us of such proof of personal identity necessary to avoid our disclosing your personal data to an unauthorised third party, we will send you a copy of the data we hold following a request in writing sent to us at our postal address.

We will not disclose personal data which could identify another person unless we are satisfied that we can do so in such a way that will prevent that person being identified without that person's consent.

You are entitled to have removed or corrected any personal data which we hold in our records about you. We also routinely will delete or destroy personal data when it is no longer required.

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