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I am writing this email to express my gratitude to Ms Eileen Penman who has assisted my son and our family during his IB DP journey. It’s been a long and challenging road with Covid, online learning and many more obstacles but we had the comfort of having her with us all along. I would definitely recommend other families work with Eileen as she was there for us whenever we needed her advice. We are delighted that our son has eventually made it into his firm choice of university as a result of a careful consideration of his interests, priorities, strengths and weaknesses. Thank you!


I would like to thank you from the bottom of my heart for all your support during the past couple of months. I don’t know how I would have gotten through this without you!! I think you were just perfect for us all and I really appreciated your emotional support as well as the professional help of course which was outstanding. It was a real rollercoaster with us, I’m sure you won’t forget it so soon! You were right all along regarding [the recommended school]! 
I will definitely recommend you to anyone who needs support with schools in the UK and I will be more than happy to write a testimonial - you more than deserve it! 


Sue, thank you for all of your guidance and planning. We would have been utterly lost without you.


I would like to express my sincere gratitude for all the help you offered for this college application process. My dad and I are extremely appreciative for all the help you’ve offered us.


How lovely that every time I come back to the GSG, the same people are still there! I love it. 


A very efficient and responsive service that I would not hesitate to recommend and use again.

It is our pleasure in writing to give feedback following our successful appeal for a late exam entry. The Good schools guide and yourself provided a prompt and  excellent service when we urgently needed support and guidance. The conference call was arranged in no time and you had done the background search and given all the options. Moreover, you followed up with emails to assess the progress and even offered more suggestions outside of the advice session. We have needed your advice on two occasions and with your expertise, both situations were resolved to our children’s advantage
We highly recommend your service
N & E M

We were provided not just with expertise but a pathway to the schools and our potential new life. A full itinerary of the schools was arranged, Co-ordinated perfectly. Then again with the children. Then lots of follow ups including via Zoom meetings. We make important decisions on a regular basis but this one was without doubt one of, if not the, most difficult and the Good Schools Guide helped every step of the way keeping us on track without judgment and solid advice. We highly recommend The Good Schools Guide Education Consultants: passionate about getting it right, using their experience and colleagues to hit the brief and all with a great sense of humour along the way
Miller family, relocating from Spain to UK

I am delighted to recommend without hesitation  the Good School Guide (GSG)  SEN service to any parent who is looking for help in finding the right SEN provision for their child. The SEN service is very flexible and allows parent to choose the right level of need (and cost) most suitable for them. I have used the expertise of Mary the SEN advisor on 2 occasions now – (after 2 happy years in a brilliant a school sourced by GSG/ Mary – the school sadly closed – so we needed to embark on a school hunt again!)  The  GSG SEN service knows SEN  school provision  in considerable detail, it also knows the leaders of those schools and armed with information about a child your advisor is  able to pick up the phone and hold those important  initial conversations about a child. I found the SEN service so valuable in ‘opening doors’ that otherwise I think may have remained closed. The SEN advisory service is flexible, in my experience the advisor was available at weekends and in the evenings. The advisor is also backed up by  an excellent administration  infrastructure  which meant that everything I asked for was followed up swiftly.  A huge thank you to Mary and the SEN advisory team!’
Donna O

Since our first meeting, our consultant has been a godsend. Saying that she has been thoroughly professional….always giving feedback before expected and responding to queries within few hours, if not minutes,…..would be saying a fraction of what she has been. When we were confused or unsure about anything, she gave us clarity; when we needed emotional support, she was sensitive yet pragmatic; when we needed favours from the schools, she achieved what seemed impossible. My family and I think of our consultant as a friend who came into our lives at a challenging time and held our hands throughout. Our daughter received offers from all the schools she tried for. We selected our first choice. Mr AK (Bangladesh)

It is hard to believe that we have managed to get the girls into a school that really appears to cross off all the checklist that we presented you with in September. This is full credit to your ability, SEN experience, patience, perseverance and foresight to include this school as a late name to our visits. For that, we truly thank you.

My wife and I would like to personally thank you for all your help you have given to both of our children, we couldn’t have done it without you. It has been an absolute pleasure working with you, and we would have no hesitation recommending you and your services to others. You are very professional, tenacious and have the best interest at heart for the child.
I wish you all the best for the future.
Best regards,

The telephone discussion with our consultant was very informative.  She took a balanced perspective in addressing our issue yet expressed a lot of empathy with our dilemma.  Her suggestions on how to approach the school have been priceless.  

Thanks so much for all your help and advice now and in the past, I’m a total fan now, without the website and your advice I would have felt very lost and insecure navigating the secondary school world.

[My consultant] guided and supported me through the enormous process of getting the right school and the right location for my daughter.  Her tolerance and patience is incredible.  [She] went above and beyond and from our first meeting … you have a wonderful service.  Thank you for making this part of my relocation so easy and stress free. 

[Our consultant] took the time to fully understand our needs and was super responsive both via e mail and on the phone, which is amazing given the 7/8 hour time difference between the UK and Hong Kong where we currently live. Not only did she speak to the schools on our behalf, she also offered invaluable insights into schooling in Buckinghamshire which, as an expat, is very hard to access. I would thoroughly recommend this service to people in our situation who are re-locating to a totally new area and want to speak to an expert. 

I just wanted to say many thanks for all your support looking for schools in the greater London area. Even though we have a good idea of schools in the area your knowledge in identifying the right one for our family coupled with your local knowledge was invaluable.

Thank you for all your wisdom and guidance during the school hunt process. You have been a great source of support. 

I just wanted to let you know that we were successful with our appeal, thanks to your help. My son started at his new school today and he has the biggest grin on his face. It's like we've won the lottery. Thank you so much, I am a very satisfied customer!

I don’t know what I’d have done without you and this advice. I followed what you wrote and within a couple of hours had a written offer for both girls! Amazing!  Honestly can’t thank you enough. So so pleased I asked for advice and help from a professional. It’s been a nightmare and you’ve helped me stay sane!

... we cannot thank you enough for steering us in the right direction with all your advice, information and referrals.
Mr and Mrs RM

You have been so amazingly helpful throughout this process that words seem insufficient. I cannot compliment or thank you enough for your excellent guidance, support and hard work.

You definitely provide a great service and we could never have managed without you!

Anyway, we have absolutely fabulous options and we're very grateful for all your terrific help: you took a lot of the agony out of a pretty crazy month or so.

We have been very impressed with the Good Schools Guide. From our first contact with administrative team, it was clear that we were dealing with a professional organisation. They were very helpful finding the right package for our needs. Thereafter, their experienced consultant asked insightful questions and was able to understand our individual education needs almost immediately. Her knowledge of the local school environment and how best to navigate it have been invaluable. She has gone beyond the professional expectations we had of an education consultant. 

We have a very comforting sense of having found a partner in the Good Schools Guide. We look forward to continuing our relationship with this fantastic organisation as we find the perfect placements for our children. Thank you Good Schools Guide.

It was very good very speaking with our consultant yesterday; she was entirely sensitive to my sons’ and my situation and understands our requirements.  I feel positive and reassured.
All best Elizabeth

Your research and input has been invaluable throughout and made such a huge difference to my mindset moving through the whole procedure.

Our consultant was very professional in her approach, taking the time to study my daughter's case and fully understand her needs. It was a very difficult and stressful time - our consultant was so patient and always available to discuss and guide. Today my daughter is at one of the colleges recommended - an excellent choice that I would never have known about. The Good Schools Guide has shown themselves to be an extremely dedicated group of professionals and I would strongly recommend them.

We wanted to thank you for your personal insights, patience and overall guidance -- it certainly alleviated much of an otherwise unavoidable stress.

We thoroughly enjoyed our meeting with you. It most definitely moved us forward a good step in our thinking and was great to tap into your wealth of knowledge.

Thank you for all your hard work on this, I suspect it wasn’t easy meeting all of my requirements but you ticked all the boxes! 

Thank you for all your help over the last year... it definitely has been a roller coaster for us and an incredible intense year with the house well as managing the school situation.... You've given us excellent advice along the way and been incredible helpful with all our dilemmas.
Mr and Mrs SL

Thank you so much! I have found our conversations incredibly valuable. Thank you so much for helping us to get off to a good start in London!

Your consultant's input was incredibly valuable.  I've spoken with three school "consultants" and she was in a league of her own.

Our consultant has done an outstanding job: her instincts were spot on and her organisation faultless.

"We had a call a couple of hours ago to say our two children were accepted at our first choice school. We started last week without not even knowing the schools in London we should be applying for to having been accepted to all four schools we visited.

I can't express enough my gratitude for the great work you did for us. We were very late in this part of our moving process and your excellent responsiveness, ability to listen and understand what we were looking for, and efficient approach in scheduling visits and assessments paid off tremendously well for us.Thank you so much! We feel so lucky at having found you and grateful for your work!
Mr and Mrs VP

So once again many thanks for having us introduced to the school and for the advice throughout the process, and well done to your company for the personal and online services provided.

Thanks again for all your efforts - I will definitely recommend you to all my friends who may need similar services.
Katerina S

I want to thank you so much for all your wonderful help - I’m incredibly grateful and think this service from the GSG is excellent. So well-tailored to our needs and very personal. I could not have done it without you. Thank you! I hope you can put a tick next to me on your happy client list.
Mrs ZF

I want to thank you very much for your kindness and professionalism. You have been very helpful, professional, active and kind. We were very impressed.

A huge thank you… I found the session extremely useful and sent in our acceptance of the place with confidence today! I have also suggested your service to two of my friends, one of whom has a session booked today. Please pass my thanks to my advisor, her sensible but enthusiastic response to my questions was very helpful and supportive. Her advice was very useful also in guiding me, when we revisited two of the other schools we were considering. We are now looking forward to our daughter’s secondary education with a feeling of excitement and confidence.
Mrs NJ

I just wanted to say a huge thank you for all you have done this week. You have clearly pulled some strings to get me access to schools where its not usually the done thing. This has been immensely useful in helping us form an opinion given that we were struggling to form a clear one before. Just as valuable has been the insights you have provided along the way – not just on the schools themselves but on the whole process and how the parts link together. My daughter asked me bluntly if I felt the consultancy service has been value for money – I can unequivocally say yes.
Mrs EC

Not a school we would have considered without your suggestion… Amazingly we have fallen under its spell. We have visited twice, once on an open day and once more just us when we had a longer chat with the Head and spoke with more teachers. Martin and I are very impressed with the place and we all love it. It is most certainly not a school we would have considered without your suggestion, so thanks very much for that!

Mr and Mrs B


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