SEND support

Our education consultants are selected from our most experienced school reviewers. All are parents. Most have a professional background in education and/or a great range of educational experience. You can see all our consultants by clicking on this link.

Your name and contact details; your child’s name and date of birth; a brief outline of what you need help with; and some thoughts on what matters most to you in terms of their education.

As soon as you get in touch with us, one of our experienced office team will arrange to speak to you to find out more about your circumstances. They will work to match the right consultant to you and offer you a service. All our services start with a meeting with the consultant, usually via video call, but this can be in person. 

If you decide you would like to become a client of our premier service the consultant will be in touch with you within 24 hours of payment to work out a strategy with you. They will be available to you when you need them until a school place has been secured. 

One of our office team will ask for payment when you have agreed a service. Payments for all our services are made in advance of the initial meeting with the consultant. Payment is usually made online but we can also take payments over the phone and we accept bank transfers.

All our consultants try to be flexible and we can always fit in with your timetable or take part in virtual meetings or conference calls.

Absolutely. This is usually possible and, depending on where you and the consultant are, we can travel to meet you subject to prior arrangement. Travel costs outside London will only be charged if a consultant needs to travel more than 30 minutes to meet you.

We review state and independent schools and our consultants can give advice about schools in either sector. If you are only interested in state schools, we have a dedicated state school service.

No, although we do find that these are generally the ones people want. However, in some areas of the country or to meet specific requirements, we may well recommend you consider schools that are not – or not yet – in The Guide.

Absolutely. This is a very common request and we’re always happy to help.

We have knowledgeable consultants all over the country (and internationally as part of The Good Schools Guide International) and we can advise you on schools everywhere. Our consultants can draw on the knowledge of the whole UK team as well as on the unique bank of data and other information amassed by The Good Schools Guide.

Schools are sometimes happy to talk to us when parents have had a curt refusal and we are adept at negotiating a last minute assessment or interview. But although we can open doors, we can never guarantee securing a place for a child at a particular school. And neither – whatever they may say – can anyone else!

No, and this is what makes us different from agents who have individual financial arrangements with schools. Our advice is entirely independent and based only on what you tell us you want for your children.

Yes, if you are one of our Premier clients. Find out more about this service here.

This has scarcely ever happened but, if you are not happy, please tell us. We take immense pride in delivering what our clients want and our many thousands of happy clients are testament to this. However, we are always honest with our clients. If you are fixed on only one school or a few schools which the consultant knows will not find places for you, or if the consultant is concerned about whether your child will thrive in a particular school s/he will tell you. 

Assessments are available to all our clients. It is a useful diagnostic tool for you and for us to help decide which schools to suggest or whether additional support will be needed. Tell our administrator if you want to find out more.

We will always try to match you with a consultant who personally knows a particular school in which you are interested. If it is a school in The Good Schools Guide this should always be possible.

None of our consultants will ever disclose confidential matters unless there is a clear risk of harm to you or to a child in which case they are obliged to discuss breaking confidentiality with you.

Yes, our experts regularly present to parents within workplaces, schools, social clubs and societies, PTAs, groups of local friends or even online chat groups. We are told it’s just the ticket to demystifying the confusing aspects of the UK education scene. And we just love a Q&A session. Email us to find out more.